Emmanuel Franco has joined GatesAir as service support engineer.
Franco was with Broadcast Electronics for 15 years, installing and servicing AM, FM and TV transmitters among other support responsibilities.
“He will play a pivotal role in elevating global customer support efforts, with responsibilities including on-site installations, remote technical support and customer training seminars,” GatesAir said in its announcement. It said Franco’s proficiency in English and Spanish will enhance GatesAir’s support in markets including Latin America. It also cited his experience with troubleshooting, software installation and customer relationship management.
He will be based in Quincy, Ill., and reports to GatesAir Service Support Manager David Motley.
